Terms of Service
Last updated: 3 July 2026
1. About us
Hattersley Web Studio is a sole trader business operated by James Hattersley, Steeton, West Yorkshire. We provide website design and development, local SEO, and AI automation services.
Email: hello@hattersleywebstudio.co.uk
2. Our services
We provide bespoke website design, WordPress development, local SEO, and AI automation services to small and medium-sized businesses. The exact scope of work for each project is agreed in writing before work begins.
3. Quotes and payment
- All quotes are provided in writing and are valid for 30 days.
- A deposit (typically 50%) is required before work begins on any project.
- The remaining balance is due on completion and prior to the site going live.
- Monthly retainer services are billed in advance and are subject to 30 days’ notice for cancellation.
- All prices are in GBP and exclusive of VAT (we are not currently VAT registered).
- Late payments may incur interest at 8% above the Bank of England base rate, in line with the Late Payment of Commercial Debts Act 1998.
4. Your responsibilities
To allow us to complete your project on time, you agree to:
- Provide all content, images, and materials required for your project in a timely manner.
- Provide feedback and approvals within a reasonable timeframe (typically 5 working days).
- Ensure that any materials you provide do not infringe third-party intellectual property rights.
5. Intellectual property
On receipt of final payment, you own the design and content of your website. We retain the right to display your project in our portfolio unless you request otherwise in writing.
Any third-party themes, plugins, or stock assets used in your project remain subject to their respective licences.
6. Revisions
Our project quotes include a reasonable number of revision rounds as agreed at the outset. Additional revisions beyond the agreed scope will be charged at our standard hourly rate.
7. Limitation of liability
We take care to deliver high-quality work, but we cannot guarantee specific business outcomes such as search engine rankings or enquiry volumes. Our total liability to you for any claim arising from our services shall not exceed the total fees paid by you for the relevant project.
We are not liable for any loss of business, revenue, or data arising from your use of services or materials we provide.
8. Termination
Either party may terminate a project engagement with 14 days’ written notice. In the event of termination, you are liable for payment for all work completed up to that point. The deposit is non-refundable.
9. Governing law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to these terms
We reserve the right to update these terms at any time. The current version will always be available on this page.